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Rapid deployment of loaner 1:1 devices

  • 1.  Rapid deployment of loaner 1:1 devices

    Posted 09-10-2018 16:41
    We have hundreds of 1:1 devices deployed.  If a student reports an issue that takes more than a few minutes to correct, we give the a loaner (for the day or indefinitely, depending on the nature of the issue) to get them back to class quickly.  This is more than a bit difficult to track, though.

    Does anyone have a tool to track what loaner device is in who's hands, who has a loaner device, and to quickly log the assignment and the return of the devices?

    The products I've found so far are:
    • Google's Grab-and-Go.  Alpha quality code, so I would rather wait until it matures.
    • Clever use of Google Forms, as documented in this article.  This is free and appears to have promise, but I haven't evaluated it in depth yet.
    • GoGuardian's "Fleet" product, which would cost more.
    • Assemble my own tool using Drupal.  (I've done some prototyping of other tools this way in the past.)  This is free and highly flexible, but then I have to maintain a home-brew program.

    Has anyone found other tools to handle this situation?  I'd like to know of any other options before I invest time in any of these.

    Thanks in advance!

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    Jaime Kikpole
    Director of Technology and Innovations
    Cairo-Durham CSD
    Cairo NY
    (518) 622-8543 (59500)
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  • 2.  RE: Rapid deployment of loaner 1:1 devices

    Posted 09-11-2018 07:42
    We keep loaners in the library and the library aides track them like any other materials with Destiny. This includes students who may borrow a  charger. We could not disperse 1700 devices without the help of the libraries...

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    Kent Sweigart, Ed.D.
    Director of Technology
    Cocalico School District
    Denver PA
    (717) 336-1445
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  • 3.  RE: Rapid deployment of loaner 1:1 devices

    Posted 09-11-2018 08:55
    ​We have a very similar practice of keeping loner devices in our libraries. When a student comes in and needs a loaner unit, it is first verified by our student run help-desk staff and a work order created for further troubleshooting/repairs and then the loaner is checked out to the student in Follett Destiny by our teacher librarians.

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    Coby Culbertson
    Director of Technology
    Dubuque Community Schools
    Dubuque IA
    (563) 552-3049
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  • 4.  RE: Rapid deployment of loaner 1:1 devices

    Posted 09-13-2018 07:54
    We also work with our librarians on loaner devices. We treat the loaner device like a book that they check-out from the library. Students and parents can always view what they child has checked out. We have a container in the Destiny program for just devices to help with our organization and tracking needs.

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    Joani Kay
    Technology Coordinator
    Mountain Brook City Board of Education
    Mountain Brook AL
    (205) 414-3804
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  • 5.  RE: Rapid deployment of loaner 1:1 devices

    Posted 09-11-2018 13:12
    We assign technology assets and track them using our Media Center management system, Destiny, by Follett.

    It is a quick check-in, check-out process that is directly analogous to checking out books and other media center assets.  It also means our Media Specialists can check equipment in and out using a system they're very familiar with, so that loaners can quickly be swapped out.  When we loan a device out, it becomes that student's device and the repaired unit goes into the loaner pool.

    I hope this helps.

    Regards,

    Todd E. Jones
    Chief Technology Officer
    Orange County Schools
    500 Orange High School Road
    Hillsborough, NC   27278







  • 6.  RE: Rapid deployment of loaner 1:1 devices

    Posted 09-11-2018 13:26
    Hi Todd -

    Yes, we do the same thing at Indian Prairie School District 204 with our Chromebooks, using the Destiny system. Through an integration with our help desk software, we also gather asset information through Gopher (aka Gopher Buddy) Gopher for Chrome | Amplified Labs. If you have any questions, I would be glad to provide additional information.

    Adam

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    Adam Smeets, CETL
    Chief Technology Officer
    Indian Prairie School District #204
    Aurora, IL
    adam_smeets@ipsd.org
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  • 7.  RE: Rapid deployment of loaner 1:1 devices

    Posted 09-12-2018 07:52
    While on a smaller scale, we are a private school with 550 students. We issue each of them and the faculty (so let's say 650 total) a windows laptop. We only buy laptops with consumer replaceable hard drives. Same scenario as yours, we grab a loaner off the shelf, swap the hard drive (because most problems are related to physical/mechanical issues), and send the kid on their way.

    An Access database has all the laptops and their assignments. We have fields for this swap as well as for the problem description, when the unit went out for service, and when it returned.

    On the one hand, it is a very simple solution. On the other, it is a very simple solution.  :)



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    Ryan Bennett, CETL
    Director of Technology, Peddie School
    Peddie School
    Hightstown NJ
    (609) 944-7625
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  • 8.  RE: Rapid deployment of loaner 1:1 devices

    Posted 09-12-2018 08:07
    Using the libraries also allows our library staff to troubleshoot username/password issues.

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    Kent Sweigart, Ed.D.
    Director of Technology
    Cocalico School District
    Denver PA
    (717) 336-1445
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  • 9.  RE: Rapid deployment of loaner 1:1 devices

    Posted 09-12-2018 08:46
      |   view attached
    We track them through our work ticket system.  If our help desk determines a loaner is necessary an entry is made in the record to record the asset tag of the loaner so it can be swapped back when the original item is repaired.

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    Eric Callis
    Director of Technology
    La Grange Highlands School District 106
    Countryside IL
    (708) 485-3134
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